
After you’ve figured out which tasks andĪctivities apply to your deployment, they need to be understood and followed by You do early in the Envision phase includes determining who will be responsibleįor performing specific activities. One crucial component of a successful deployment is to ensure that the planning Guide provides knowledge and guidance for how to perform these critical Monthly, or as-needed basis to maintain a high-quality Teams deployment. Guide lists the activities and tasks that must be performed on a daily, weekly, The planning you undertook for operations during the Envision phase is critical,īecause operations activities begin when the first pilot users are enabled. Implement an operations strategy to regularly perform Quality of Experience Reviews to make sure your cloud voice deployment is operating at its peak capabilities.Implement an operations strategy that aligns with your organization’s goals to deliver the quality and reliability of cloud voice workloads.Decide how operations will be implemented for Teams.Each of these categories will be expanded The tasks and activities in this guide are grouped into eight categories asĭepicted in the following diagram.

Users to manage the various aspects of Teams, the network, and endpoints you Microsoft’s responsibility, whereas you, the customer, are accountable to your Management-the infrastructure that the Microsoft 365 or Office 365 service itself comprises-are As noted earlier, some components of service Service management encompasses all the activities and processes involved in That said, you can probably augment yourĬurrent processes when you plan for service management today to support Teams in You might have already implemented processes and tasks that areĪssociated with existing services. The notion of service management is most likely not a new concept for most That are deployed on-premises (for example, networking). Teams service encompasses Microsoft 365 or Office 365 and the infrastructure components Microsoft Teams service after it has been deployed and enabled for users. Service management is a broad topic that covers day-to-day operations of the

Required as part of the service management function for Microsoft Teams. The Operations Guide gives you an overview of all the tasks and activities

By properly operating your cloud voice services, you can be sure you’re providing a high-quality, reliable experience for your organization. This article gives an overview of the requirements for successfully operating cloud voice services for your organization.
